PII Safe Downtime

Uptime Impact: 4 hours
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Updated

We're deploying a fix for the PII service deployments and are currently waiting for the deployment to rollout.

Identified

We've identified a deployment issue with the PII Safe service. As a result, API requests storing and fetching PII as part of transaction flows are currently failing.

Began at:

Affected components
  • API
  • Safe