API Increased Error Rate

Uptime Impact: 10 minutes and 36 seconds
Resolved
Resolved

API has recovered. A short spike in 500 errors for approximately 1% of API calls between 05:35 and 05:45 UTC due to the downstream provider issues. We will continue to monitor.

Recovering

API has recovered.

Identified

A downstream provider AWS has an open incident in the EU region with respect to SSM which is causing intermittent 500 errors on some API calls. We are investigating the issue.

Began at:

Affected components
  • SafeTransact API